Wednesday, December 11, 2019
Human Resource Management for Sales & Marketing- myassignmenthelp
Question: Discuss about theHuman Resource Management for Sales Marketing. Answer: Current Meeting Information The meeting was held on 25.10.2017 and began at 11:00 AM. The venue of the meeting was the auditorium hall at the office. The name of the meeting manager was Mr. David Fischer. The meeting ended at 4:00 PM. The people who attended the meeting were from the Sales Marketing department of the organization. Main Agenda Topics The meeting was held on the topic of employee retention. The major reason for the meeting to occur was of late, it was being observed that the attrition rate of the employees, particularly from the marketing department of the organization has been quite high and this is having an adverse effect on the overall organizational productivity. The main speakers who shared their viewpoints regarding the topic were the Marketing Head of the organization, the Human Resource Head of the company and the CEO of the organization. Several questions were asked from the present employees of the Sales Marketing department of the organization. The discussion mainly focused on certain retention methods that need to be implemented for retaining the staffs within the organization. These are mentioned as under, Training In this regard, the speakers stated that training the staffs will be doing the reinforcement of their sense of value. With the help of training, employers will be assisting the staffs to actualize the goals and make sure that they are having a solid understanding regarding their job roles. Mentoring In this regard, the speakers spoke about incorporating a mentoring program integrated with a goal-based feedback process that will be providing a structured mechanism to develop strong bonds within the company. This will also be considered being a solid foundation in respect of staff retention as well as development. Moreover, through the mentoring program, the company will be pairing a more experienced marketing staff with a less experienced marketing staff, with the objective towards developing particular competencies, providing performance feedback, as well as designing the career development plan of an individual. It was decided that a mentoring program will be getting implemented within the organization very soon. Showing appreciation via compensation and benefits In this regard, the speakers spoke about providing things such as competitive salaries, profit sharing, bonus programs, pension and health plans as well as paid time-off. The speakers stated that these will be sending powerful message to the staffs regarding their significance within the organization. Encouraging referrals and recruiting from within About this topic, the speakers stated that to have the current staffs offer referrals could assist in minimizing confusion relating to job expectations. The current staffs can provide a realistic description about a post to the person he/she is providing reference of. It was also discussed that, an effective way by which the organization can reduce the impact of turnover is by hiring from within, as because the present staffs have already made the discovery that they are suitable for the company. Making employees feel valued In this respect, the speakers stated that staffs will be going the extra mile when they will be having a feeling of responsibility regarding their work results, believing their jobs will be making a better use of their abilities, as well as receiving recognition in respect of their contribution. Staffs will be rewarded at a high-level for motivating them in respect of achieving even better performance. Cash payouts can be used in respect of on-the-spot recognition. The speakers also suggested that the staffs should be listened at, and their suggestion should be considered regarding what rewards might be working best for the company. In this respect, meetings as well as surveys should be conducted that will be enabling the staffs for sharing their input. Majority of the team members will be working more efficiently for carrying out a decision that they have helped to influence. Coaching or feedback The speakers stated that it is essential for the organization to provide feedback as well as coaching to the staffs so that there occurs the alignment of their endeavors with the organizational goals as well as meeting the expectations. It was also stated that, within the first few weeks on the job of an employee, the employer is required providing rigorous feedback. In addition, the employers should also be providing feedbacks that are considered being formal as well as informal to the staffs all through the year. Action Items Agenda Item Time Who 1. Discussion on the current issue regarding high attrition rate within the Sales Marketing department of the organization. 15 min CEO 2. Discussion on training 10 min HR Head 3. Discussion on mentoring 10 min HR Head 4. Discussion on showing appreciation via compensation and benefits 10 min Sales Marketing Head 5. Discussion on making employees feel valued 10 min Sales Marketing Head 6. Coaching or feedback 10 min CEO 7. Actions for next period 15 min All
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